1. Returns

You have [7] working days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition you received it.
  • It must also be in the original packaging.
  • A receipt or proof of purchase is required.

Please do not send your purchase back to the manufacturer (if applicable).

2. Non-Returnable Items

Some types of goods are non-returnable, including:

  • Gift cards
  • Downloadable digital products
  • Perishable goods (e.g., food, flowers)
  • Personal care items (e.g., cosmetics, undergarments)
  • Custom or personalized items

3. Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original method of payment within [7] business days.

Late or missing refunds?
If you haven’t received your refund yet:

  1. Check your bank account.
  2. Contact your credit card company (processing times vary).
  3. Contact your bank.

If you’ve done all of this and still haven’t received your refund, please contact us at  shreehbe@gmail.com.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, email us at  shreehbe@gmail.com and send your item to:
📍 21,METRO COTTAGE, CHINTAMANISWAR TEMPLE ROAD, CTC ROAD , BHUBANESWAR -751006

5. Return Shipping

  • You will be responsible for paying for your own return shipping costs unless the item was defective or incorrect.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

If you’re returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we’ll receive your returned item.

6. Need Help?

If you have questions about returns or refunds, please contact us at:
📧 shreehbe@gmail.com
📞 +91 9040009699